### Your Organization
When you first sign in after creating an account, NextStep asks you to name your organization. This creates a **workspace** — a shared environment that holds all your brands, contacts, and content.
- All contacts, segments, and email sends are **workspace-wide** (shared across brands). - Content like posts, email templates, and journeys is **brand-specific**.
### Team Roles
Go to `/settings` (Admin only) → **Team** tab to manage your team.
| Role | What they can do | |---|---| | **Admin** | Everything: manage team, billing, settings, all content. | | **Creator** | Create and edit brands, posts, emails, journeys, campaigns. Cannot manage team or billing. | | **Reviewer** | Approve or reject content submitted for approval. Cannot publish directly. |
### Inviting Team Members
1. Go to `/settings` → **Team** tab. 2. Click **Invite teammate**. 3. Enter their email address and choose a role. 4. Click **Send invite** — they'll receive a link to accept. 5. You can also copy the invite link directly and paste it into Slack or email. 6. Pending invites are listed below the team table. You can revoke or resend from there.
> **Note:** Only Admins can view `/settings`. Creators and Reviewers will be redirected to the dashboard if they try to visit it directly.
### Switching Workspaces
If you belong to more than one workspace, use the **Workspace switcher** in the bottom-left of the sidebar. You can also create a new workspace from that menu.